A Wirral marketing agency owner is on course to hit the £1 million turnover figure after losing her business overnight. Justine McLaughlin was at risk of losing everything when her business partner walked away but set up Phantom Digital and has now become one of the region’s most successful agencies within three years.
FOR A FREE CONSULTATION WITH PHANTOM DIGITAL CALL 0151 271 5707 OR VISIT THE WEBSITE
After the abrupt closure of her previous agency, Justine got straight to work and founded Phantom Digital — employing all the staff from the previous business and saving their jobs. Phantom Digital, based in Hoylake, offers business strategy, website design, digital marketing, content creation, social media marketing, email marketing and more to businesses of all sizes.
FOR A FREE CONSULTATION WITH PHANTOM DIGITAL CALL 0151 271 5707 OR VISIT THE WEBSITE
In just three years of setting up the new agency, Justine is on course to hit the £1 million turnover figure — with hundreds of happy clients. Such is Phantom Digital’s success, it has won Best Digital Marketing Agency 2025 and Client Service Excellence Awards 2025 at the UK Enterprise Awards 2025 and was a Finalist at the Prolific North Champions Awards.
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Furthermore, Phantom Digital has helped many charities such as Wirral Rotary, Wirral Bikeathon, The UTS Foundation, Candice Colley Foundation and Boss Birches. Meanwhile, Justine is a Patron of The Tim Cogley Foundation — raising over £370,000 and saving the lives of hundreds of people in the process. This work has led Justine to be nominated for Merseyside Woman Of The Year 2025.
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Speaking of her success, Justine said: “Back in 2023, it was a big shock when my business partner walked away from our agency. We had different visions ultimately and things came to an abrupt end. I was immediately thrust into fight or flight mode and was very worried about my future and the future of all our staff.”
She continued: “I created Phantom Digital almost straight away. I knew that I had to work quickly to protect myself and my staff. I have an incredible team so we hit the ground running and I’m absolutely delighted about our rapid growth. We’re really good at what we do so we have a strong client retention rate of 80% and most of our clients are on ongoing retainers. It’s been hard work but we’re smashing it!”
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Phantom Digital has helped both big brands and small businesses since its conception, with many happy clients and 5 star reviews. The agency has not only retained all the previous staff, it has also taken on new employees and is about to become 9001 and 14001 ISO certified. Fast approaching the £1 million turnover figure, Justine has created one of the most successful and fastest growing agencies around.
FOR A FREE CONSULTATION WITH PHANTOM DIGITAL CALL 0151 271 5707 OR VISIT THE WEBSITE
Justine summarised: “In life and business, things can change in a heartbeat. Often things are out of our control and when things come to an end unexpectedly, this is where we discover our trues strength of character. At first I was worried about the future and panicked but I’m now super proud of what I’ve created with Phantom Digital and have big plans for even more growth of the business.”
FOR A FREE CONSULTATION WITH PHANTOM DIGITAL CALL 0151 271 5707 OR VISIT THE WEBSITE
Justine McLaughlin is the Founder of Phantom Digital — an award winning marketing agency based in Hoylake offering business strategy, website design, digital marketing, content creation, social media marketing, email marketing and more to businesses of all sizes. She has recently been nominated for Merseyside Woman Of The Year.
FOR A FREE CONSULTATION WITH PHANTOM DIGITAL CALL 0151 271 5707 OR VISIT THE WEBSITE
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